Ema raises $77M to sell completed AI work across business apps

Ema sells software that carries out HR, IT and finance work inside the applications large companies already use. It announced a $77 million Series B led by Creaegis, bringing total funding to $140 million. The capital will expand its sales organization and fund continued development of the platform.

A request doesn’t stop at an answer. Ema’s agents can break it into steps, move between connected systems, update records, check the result and seek approval before a critical action. The company says its platform integrates with more than 250 business applications and systems of record. The intended output is a finished process rather than a drafted response.

Ema points to an unnamed top-five global IT services company to illustrate that workflow at scale. It says an employee assistant supports more than 240,000 workers across 65 countries, handles about 2.9 million queries annually and automates more than 100 workflows. Ema reports that the deployment cut response times from days to seconds and prevented roughly 60% of tickets from being opened. Those results are company-reported.

Selling into that workload changes how Ema asks customers to pay. Founder and CEO Surojit Chatterjee told TechCrunch that the company charges for completed tasks and business outcomes, not per seat or by AI-token consumption. That ties revenue to work finished across a customer’s systems, while making reliable execution and the product’s human-approval controls commercially important.

Expansion within existing accounts is central to the model. Ema says more than 90% of customers have moved beyond their first use case and reports net dollar retention of about 180%. It has also disclosed more than $150 million of bookings, but Chatterjee told TechCrunch that the figure includes the full value of multiyear contracts and is not annual recurring revenue. The booking total therefore doesn’t reveal how much revenue Ema recognizes in a year.

The company lists Wipro, Hitachi, ADP and PwC among organizations using its platform. Ema also says revenue increased fiftyfold over the past 24 months and that customers typically double in value as they add two or three use cases. It didn’t disclose its current valuation, saying only that the Series B more than quadrupled it from the previous round.